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What are the delivery ways?

 

There are three shipping methods offered by Pipomall:



A. Express shipping (DHL/EMS/UPS/TNT/FedEx)

It is mainly transported by air with fastest delivery. Customers may need to pay extra money to choose Express shipping. Usually the expediate companies offer exact tracking result, except EMS may has 1-5 days delayed tracking result.

Delivery time:  Usually it will take 4 to 12 business days for the package to reach. But if it near Christmas or New year such public holidays, some times it will take 5-20 business days.

To African, please allow 1-5 days delay. However, parcel to Russia, Belarus, Ukraine can not be guaranteed the delivery time because of the unsatisfied local delivery ability. The reference delivery time by EMS to Russia is 20-40 days, this data is for reference only.

 


B. Standard shipping 
If customers choose it, we will send out your packages through the "Singapore Post" or "China Post Priority" with a tracking number. It is specially for customers who require faster delivery than ordinary China Post but more expensive than it.

Singapore post: 8-25 working days usually. The parcel will be sent from China to Singapore firstly, and then dispatch to oversea from Singapore. Usually the parcel leaves Singapore 3 days after we send out the parcel. Singapore post has better dispatch network in many countries, so they delivery faster than China Post. Singapore post can reach more than 100 countries and area. You can contact with pipomall customer service to check if singapore post can reach your area or not. If it near Christmas or New year these public holidays, it may take 12-45 business days. The exact delivery day to Russia can not be guaranteed.

China Post Priority: 15-45 working days usually. Because of the local post delivery ability, the exact delivery day to Russia, Belarus, Ukraine can not be guaranteed.

All post, including HK post, SG post, CH post have delayed display in the post system. But it doesn't means that they don't come in time (except special reason or rushing time) . Actually they move on at their step.



C. Economy shipping

If order is over 30.00 US dollar, we will send out via airmail with tracking number (Registered mail) for free which you could learn about the status of your order. Usually these packages are transported by air first and then by land, so it will be a little bit slow. In most cases it will take 15-40 business days to reach. but if it near Christmas or New year these public holidays, some times it will take 20-50 business days.

If order is less than 30.00 US dollar,  we will send out via surface mail without tracking number which is slowest mail and also the status of it couldn’t be tracked. In most cases it will take 20-45 business days to reach.

Because of the local post delivery ability, the exact delivery day to Russia, Belarus, Ukraine can not be guaranteed.


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